Dishwasher Not Cleaning Dishes?

Why are my dishes still dirty after running the dishwasher? Common causes, what you can check, and when to call technicians.

Trusted Since 2022

2022

Serving Since

60-Day Warranty

Mon–Fri 8am–5pm · Sat 8am–12pm · Sun Closed (CDT)

2022

Serving Since

Service-call pricing

FREE with repair — every tier goes toward your repair, $0 extra.

Standard
Most appliances + brands
$99
Luxury
High-end (Sub-Zero, Wolf, Miele, BlueStar, Thermador, etc.)
$99
Commercial
Walk-in coolers, commercial laundry, restaurant equipment
$150

Warranty: 60-day parts and labor. Technician quotes the repair on-site before any work.

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It's frustrating when your dishwasher leaves your dishes less than sparkling, especially in a busy household here in Cottage Grove or nearby Saint Paul Park. You expect clean dishes after every cycle, and when that doesn't happen, it's easy to feel concerned. This page is here to help you understand why your dishwasher might not be cleaning effectively. We'll explore some of the most common culprits behind this issue, offer a few simple checks you can safely perform yourself, and guide you on when it's best to reach out to a professional for expert assistance.

Common causes of dishwasher not cleaning dishes

Improper Loading

minorCan DIY check

Dishes blocking the spray arms or nesting together prevent water and detergent from reaching all surfaces. Overcrowding is a common culprit.

Clogged Filter or Spray Arms

importantCan DIY check

Food debris can accumulate in the filter or clog the small holes in the spray arms, reducing water pressure and its ability to clean.

Low Water Temperature

importantPro recommended

The dishwasher needs hot water (ideally 120°F) to dissolve grease and activate detergent. If your water heater is set too low or there's an issue with the water inlet valve, cleaning suffers.

Worn Out Wash Arm Seals

importantPro recommended

Leaking seals in the wash arms can cause a loss of water pressure, meaning less water is effectively sprayed onto the dishes.

Faulty Water Inlet Valve

criticalPro recommended

If the valve doesn't open fully or is clogged, the dishwasher won't get enough water to wash properly. This can also lead to a complete lack of water.

Detergent Issues

minorCan DIY check

Using the wrong type or amount of detergent, or using old, ineffective detergent, can lead to poor cleaning results. Ensure you're using a detergent designed for automatic dishwashers.

Quick checks you can run safely

  1. 1

    Check Dishwasher Loading

    Ensure dishes are not blocking the rotation of the spray arms. Avoid nesting items and make sure water can reach all surfaces.

  2. 2

    Inspect and Clean the Filter

    Locate the filter at the bottom of the dishwasher tub (usually twists out). Remove and rinse it thoroughly under running water. Check for any food debris or obstructions.

    Safety: Ensure the dishwasher is unplugged from the power source before reaching into the tub.
  3. 3

    Verify Spray Arm Rotation and Holes

    Manually spin the spray arms to ensure they move freely. Check the small holes in the arms for clogs and clear them with a toothpick or wire if necessary.

    Safety: Be careful of sharp edges on the spray arms.
  4. 4

    Check Water Temperature

    Run the hot water at a nearby sink until it's fully hot. Then, immediately start the dishwasher. This ensures the dishwasher fills with hot water.

  5. 5

    Review Detergent Usage

    Confirm you are using a detergent specifically made for automatic dishwashers and that you are using the recommended amount. Check the detergent's expiration date.

When to call a pro right away

  • Dishwasher does not fill with water at all

    This could indicate a problem with the water supply line or the water inlet valve, which requires professional diagnosis and repair.

  • You hear unusual noises during the wash cycle

    Grinding, banging, or excessive humming could signal a failing pump motor or other internal component that needs expert attention.

  • The dishwasher leaks water

    Leaks can cause significant water damage to floors and cabinets. Identifying the source of the leak often requires specialized tools and knowledge.

  • The dishwasher does not drain

    A failure to drain can be caused by a clogged drain hose, a faulty drain pump, or issues with the air gap or garbage disposal connection, all of which need professional assessment.

Saw a red flag above? Don't wait.

transparent service-call pricing (applied to repair) — applied to your repair.

Typical repair time once diagnosed: 75 minutes

Error code on your display?

Look up your brand's error codes for dishwasher not cleaning dishes — we cover the most common codes for each brand we service.

This page provides general diagnostic guidance for dishwasher not cleaning dishes. Specific causes and repairs vary by appliance brand, model, and condition. For accurate diagnosis, contact a licensed appliance repair technician. Repairs involving refrigerant systems, gas lines, or high-voltage circuits require certified professionals — DIY attempts on these systems may be illegal and dangerous.

How our repair process works

Five steps from your first call to the warranty receipt. No surprises.

  1. 1

    Inspection

    Your technician examines the appliance, listens to your description, and notes the model + serial for parts lookup. Visual + audio-based diagnostics first — non-invasive.

  2. 2

    Diagnostics

    Targeted tests on the failing subsystem (compressor, control board, heating element, motor, etc.) to identify the exact root cause. You get a clear explanation, not jargon.

  3. 3

    Fix decision

    Up-front estimate before any work begins: cost, parts, and the realistic likelihood of success vs. recommending replacement on an old or uneconomical unit. You decide.

  4. 4

    Operational test

    After the repair we run the appliance through its normal cycle on-site — never "it should work now, call us if it doesn't." You sign off when it's actually working.

  5. 5

    Warranty + consultation

    Receipt with warranty terms in writing. Plus a quick walkthrough of how to extend the appliance's life (filter cleaning, drain maintenance, etc.) — included free.

What our customers say

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Mohamed Abdirahman

Mohamed Abdirahman

in the last week
Google

I had a great experience great job on repairing my washing machine, dryer, refrigerator and stove. Thank you soo much!

Stasya Maslova

Stasya Maslova

2 weeks ago
Google

The technician was very polite and professional. He got to work right away, quickly found the cause of the problem, and was able to fix my ice maker. The repair was done quickly and efficiently, and everything is working perfectly now! I’m very happy with the…

Andrea Markert

Andrea Markert

3 weeks ago
Google

Incredible experience. I was lucky to be able to have Costa who could work around my busy schedule to get my dryer fixed. Naturally, things start breaking when you're the busiest at the end of summer but Costa was able to fix my dryer immediately. I didn't hav…

Anatoli Korkin

Anatoli Korkin

a month ago
Google

Professional, timely and reasonably priced services. Highly recommend!

Kirk Johnson

Kirk Johnson

a month ago
Google

Trustworthy business, excellent service, reasonable pricing. I’m a landlord and when a tenant has a problem, I need someone I can call who can work efficiently and quickly to solve the problem. I got all of this when I contacted Time about a malfunctioning w…

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Tue8am–5pm CDT
Wed8am–5pm CDT
Thu8am–5pm CDT
Fri8am–5pm CDT
Sat8am–12pm CDT
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